Payment Information
Last updated: September 3, 2026
KiwiCigs currently accepts the payment methods made available during the ordering process or arranged with our sales team.
Available Payment Methods
Depending on your location and order, available payment methods may include:
- PayPal
- Alipay
- WeChat Pay
- Other payment methods that may be made available by KiwiCigs from time to time
For PayPal payments, customers may be asked to provide the email address associated with their PayPal account. We may then issue a PayPal payment request or invoice.
For Alipay or WeChat Pay payments, please contact our sales team for payment instructions.
Email: sales@kiwicigs.co.nz
Payment Confirmation
An order will normally be processed after payment has been successfully received and confirmed.
If payment cannot be verified, we may delay processing or cancel the order.
Payment Security
Where payments are processed through a third-party payment provider, the payment may be handled directly by that provider in accordance with its own terms and privacy policy.
KiwiCigs does not request or store your payment account password.
Currency
Prices displayed on the website may be shown in the currency selected or supported by the website.
Your payment provider may apply its own currency conversion rate, transaction fee, or other charge.
Payment Issues
If you believe that a payment has been made but your order has not been confirmed, please contact us:
Please include your order number and relevant payment information so that we can identify the transaction.